We use standard as well as dropshipping methods.
Shipping and Delivery RegionsWhile we only deliver in the GCC and India, global orders may ship on certain terms and conditions. Fulfilment of orders to regions not listed here may or may not go through. It will be subject to completion only after a secondary confirmation via e-mail and WhatsApp. We confirm regional orders over WhatsApp or a phone call after the checkout process. This is because it helps us to schedule and honour orders as soon as possible.
- United Arab Emirates (UAE) only Free delivery on all orders above AED 250/-. For orders below AED 250/-, the customer must pay a charge of AED 10/- for shipping.
- Countries in the Gulf Cooperation Council (GCC) namely Saudi Arabia, Kuwait, Qatar, Bahrain, Oman For all orders, we charge a flat amount of AED 25/- per order.
- Republic of India (IND or ROI) A flat amount of AED 15/- is payable as shipping for deliveries in India.
- The product you received is different than the product that you ordered.
- Damaged or defective products are eligible.
- You may replace a product within three days from the date you received it.
- You will receive a bank transfer of the bill amount on the returned item. At times, this process may even span a period of 2 working weeks.
- Please contact us via e-mail or WhatsApp us if there is a delay longer than expected.